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Changing the due date of a Change Request

  • Updated

Who can edit the due date of a Change Request and in which status?

The due date of a Change Request can be edited depending on the Permission Role the User has in the system, the Role the User has in the Change Request, and also depending on the status of the Change Request.

Administrators can edit the due date of a Change Request in any status (except Closed) and regardless of having a role in the Change Request or not.

Managers and Regular Users can edit the due date depending on the role they have in the Change Request as well as on its status:

  • As the Creator of the Change Request, Managers/Regular Users can edit the due date in any status (except Closed).
  • As the Approver of the Change Request, Managers/Regular Users can edit the due date while in Created and Under Signing by Approver Status.
  • As QA of the Change Request, Managers/Regular Users can edit the due date while in Created, Under Signing by Approver, and Under Signing by QA status.

How to edit the due date of a Change Request

  1. Go to Change Control > Change Requests.
  2. Use the Filters and/or Search field to find the Change Request you wish to edit.
  3. Click on the edit icon of the Change Request in question

edit-due-date-1-v4.1.png

 

In the Change Request Information Form, go to the Due Date field, set the new date, and save the Change Request.

edit-due-date-2-v4.1.png

You will then get the notification Change Request updated successfully.

 

  Relevant for: Administrators / Managers / Regular Users.

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